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We have a few ghost Overdue sales invoices that are tied to deleted posted sales invoices. Is the only way to correct to use a sales credit memo?
If you attempt to reverse the transaction then you get the following error.
You can only reverse entries that were posted from a journal.
Thank you in advance!
Hi, yes, I think you need to manually create Credit Memo, and then manually apply it in Customer Ledger Entries after posting.
Hope this helps.
Thanks.
ZHU
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