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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Delete Overdue Sales I...
Small and medium business | Business Central, N...
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Delete Overdue Sales Invoice Tied to Deleted Posted Sales invoice

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Posted on by MH3

We have a few ghost Overdue sales invoices that are tied to deleted posted sales invoices. Is the only way to correct to use a sales credit memo? 

If you attempt to reverse the transaction then you get the following error. 

You can only reverse entries that were posted from a journal.

Thank you in advance!

Categories:
Dynamics 365 Business Central
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: Delete Overdue Sales Invoice Tied to Deleted Posted Sales invoice

    Hi, yes, I think you need to manually create Credit Memo, and then manually apply it in Customer Ledger Entries after posting.

    Hope this helps.

    Thanks.

    ZHU

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