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Auto-save problems in "record list" in the new Unified Interface

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Posted on by Ben T 779

In the old legacy web version, you could use the "up and down" carrots to move through a list of records. I like in the new UI, it shows the list of records to the left of the record being viewed - this is an incredible improvement. However, when we are working on the open record, if we change it and leave it open, it will auto-save and when it autosaves the list of other records closes. We don't want to turn off autosave, but it would really nice to work make changes on a record, save it, and not have the list of records off to the left collapse. I hope this makes sense. Any thoughts on if this problem can be solved? 

  • Linn Zaw Win Profile Picture
    Linn Zaw Win 3,407 on at
    RE: Auto-save problems in "record list" in the new Unified Interface

    Appointment entity is a bit special and by default, it refreshes upon record save due to the Scheduling Engine. I guess the recordset window closes onSave because of the page refresh. (unlike other normal forms which refresh the fields on the form)

    You can read more about it on my blog and scheduling alerts are not necessary for the business, you can ask for the FCB.Editor tool from the support engineer to disable it.

    http://linnzawwin.blogspot.com/2020/01/model-driven-apps-find-out-why.html

  • Ben T Profile Picture
    Ben T 779 on at
    RE: Auto-save problems in "record list" in the new Unified Interface

    I am using Server version: 9.1.0000.18647

    Strangely enough, the record set window closes on the Appointment entity when I save or autosave a record. It's not happening for other entities. I do have javascript firing "onOpen" of the Appointment form, so not sure if this has anything to do with it. I will raise a ticket with MS.

  • Verified answer
    Linn Zaw Win Profile Picture
    Linn Zaw Win 3,407 on at
    RE: Auto-save problems in "record list" in the new Unified Interface

    What is the version of your environment?

    I tested on a couple of online environments with server versions 9.1.0000.18647 and 9.1.0000.19232.

    The recordset (list) window does not close when the autosave occurs.

  • Verified answer
    Emily Zhang Profile Picture
    Emily Zhang on at
    RE: Auto-save problems in "record list" in the new Unified Interface

    Are you talking about this button? Onclick will show the record list view.

    pastedimage1593482616282v1.png

    After autosave, this button is missing. 

    pastedimage1593482833383v2.png

    I can also repro it. This looks a UI defect of D365 Product. I suggest you to raise a support ticket to Microsoft. 

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