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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Activities Tab does no...
Microsoft Dynamics CRM (Archived)

Activities Tab does not show activities in Chrome when opening a record

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Posted on by Community Member

Hello,

I have a question about the activities tab on the social pane. I have noticed that the tab does not show activities automatically when you open a record. Only when i click on 'Activities' the activities will appear.

I know that it only occurs in the Chrome browser (in IE it works fine), but a lot of my customers use Chrome as default browser. Is there an easy way to fix this so they automatically see all activities without the extra click?

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Arne,

        Are you defaulting the tab to display Activities when the form is loaded? 

    ActivitiesTab.jpg

  • Community Member Profile Picture
    Community Member on at

    Hello John,

    Thanks for your quick repsonse!

    Yes, that is exactly what i did.

    Greetings

  • Community Member Profile Picture
    Community Member on at

    Maybe I did not explain myself correctly.

    On all my records the 'activity tab' is the default Tab. I have done this by changing the properties of the social pane, just as you described. So far so good.

    My problem is that the default 'Activity Tab' does not automatically show any activities that belong to the specific record when i open the record. I have to click the 'Activities Tab' before the social pane displays the activities. 

    In comparison, when the default tab is 'Posts' (original setting) , different posts belonging to the record are immediately shown when opening a record. I don't have to click on the Tab to reveal the posts.

    What can i do about this?

    Thanks!

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