We did a payable transaction entry to issue a check that would go from one of our bank account to a different one. When I go to do my bank reconciliation I don't see the deposit. But I do see the journal entry in the GL account. How can I fix this?
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Did you deposit the check into the "new" bank account or did you do a wire/account transfer online?
If you physically deposited the check, then when you issued the check, how did you do this? Did you (1) issue a check on the fly or (2) enter a payable and issue a check against the payable? If you did #1, then you should show an open payable in your subledger which would require you to know enter a debit memo to offset the payment. The debit memo should be offset to a wash/clearing account. Then you would perform a manual deposit into the "new" bank account (Transactions>Financial>Bank Transaction Entry, Option=Enter Receipt and Type=Check, then you would offset this deposit to the same wash/clearing account....be sure after entering this transaction that you then go to the standard deposit screen to make the deposit...Transactions>Financial>Bank Deposits). This will clear you under option #1. If you did option #2, then look at the account you offset the payable to. You now perform a manual deposit into the "new" bank account (Transactions>Financial>Bank Transaction Entry, Option=Enter Receipt and Type=Check, then you would offset this deposit to the same account....be sure after entering this transaction that you then go to the standard deposit screen to make the deposit...Transactions>Financial>Bank Deposits). This will clear you under option #2.
If you performed a bank transfer online, then do as Richard stated and void the check and payable entry, then do a bank transfer.
Best regards,
Dale
Transactions->Financials->Bank Transfer is where you would transfer amounts from one checkbook to another. What you have done now is hit the GL account of the other checkbook without the checkbook itself knowing about it. I would void the check to back it out and then enter a bank transfer.
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