How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

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Posted on by Community Member

Hi,

1- I have added a webresource(HTML) in Add New Record Form of Account entity. It shows when I check in web browser but when I check in Dynamics App in mobile, it doesn't show.

2- I have added a webresouce(JS) which show simple alert("Hello") on form load. Same, it shows fine in web browser but not in Dynamics App

How can I make it enable for Mobile App?

Please guide

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P B 45 on at

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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hi Ravi,

I am asking behalf of Chhaya.

It is working fine in v9.

Is there any method or way to open webresouce in v8.2 for mobile client?

Please suggest
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RaviKashyap 55,410 Moderator on at

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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hi Chhya,

Are you on v9? If yes, try using Xrm.Navigation.openWebResource("new_webResource.htm");

docs.microsoft.com/.../openwebresource

Hope this helps.
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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hi Ravi,

Thanks for the information. Can you please suggest what should I use here to open webresource in above case? Previously I was using window.open(address) but to make this standard, I replaced with CRM method.

Please guide me.
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RaviKashyap 55,410 Moderator on at

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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hi Chhaya,

Open Web Resource is not supported for Mobile Clients. Check the documentation here-msdn.microsoft.com/.../jj602956.aspx

Hope this helps.
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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

.
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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hi Goutam/Ravi,

I have account with Unmanaged solution. I have logged in with mobile as well. I have tried with your suggestions. I am getting checkbox of "Enable for tablet" but when I click on Ribbon Button to open that WebResouce, it doesn't show anything. For example, I have added a button in Account Form. I can see the button when I open the record. When I click on that button, it doesn't show me HTML webresource that is already marked as "Enable for tablet".

Steps I performed.

1- Install app and login with unmanaged solution account.

2- Open web browser in computer and login with same account

3- Put a button and set webresource show.

4- Reopen mobile app and try to open it. It doesn't work. However, it works in Web browser

Please suggest if I am missing

I use this method: Xrm.Utility.openWebResource("resource.html", parameter, '600', '600');

MS CRM Online: 8.2
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gdas 50,091 Moderator on at

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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hello ,

Please have a look below reference , might be help you -

https://msdn.microsoft.com/en-us/library/dn858562%28v=crm.8%29.aspx?f=255&MSPPError=-2147217396
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RaviKashyap 55,410 Moderator on at

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RE: How to add webresouce in Form such a way it display in mobile entity record in MS Dynamics CRM 365?

Hi Chhaya,

window.alert is not support in mobile client. msdn.microsoft.com/.../dn481572.aspx.

For displaying the web resource in mobile, you need to set the config properties. Check this: docs.microsoft.com/.../create-web-resources-iframe-mobile

Hope this helps.