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Microsoft Dynamics CRM (Archived)

BPF in Dynamics 365 - Display issues

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Posted on by 1,680

Hi There,

We recently upgraded our solution to Dynamics 365 from CRM 2016 online. The business process flows are not displaying properly on Windows 7 IE browsers. The collapse button and next stage button are not being displayed. Does anyone encountered these issues? I could not get any references related to this.

Thanks

Drew

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  • Eric Tobin Profile Picture
    Eric Tobin 65 on at
    RE: BPF in Dynamics 365 - Display issues

    Hello,

    Did you ever find a solution to this?

    I know this is an old post, but we just upgraded to CRM 2016 (8.2.0) and are experiencing similar problems. On windows 7, we are unable to see the "collapse" button and the "previous/next stage" buttons (we only see the word "Next Stage". I Tried on IE 11 and Chrome with the same outcome. If I try on Windows 10, everything appears as it should. Unfortunately we still have thousands of users on the Windows 7 platform.

    Any ideas?

  • Drew Inc. Profile Picture
    Drew Inc. 1,680 on at
    RE: BPF in Dynamics 365 - Display issues

    Oops! We are using Windows 7 and IE 11. We are not having issues if we use IE 11 on Windows 10. Not sure if that makes any difference.

    Thanks

    D

  • Suggested answer
    Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at
    RE: BPF in Dynamics 365 - Display issues

    Would you please mention the IE version, you are using in Windows 7?

    Thanks

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