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Hi everyone
I have an item (Item1) which is of type "Service".
Why I can't add it to Service Line? I'm not able to find it on the list even though it exists.
System applies filter for Customer No also.Please check this
Hi Rishikesh,
I couldn't see any filters when I was trying to select Item for service lines.
Hello,
If you setup the Item with a Type Service and you go to a Service Order and try to enter the Item it will appear.
Service Items cannot be added the the Service Item Worksheet. I entered mine at the Service Order line level.
Hope this helps.
Thanks,
Steve
from which screen you are trying to select Item
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