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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / The plug-in execution ...
Microsoft Dynamics CRM (Archived)

The plug-in execution failed because the Sandbox Client encountered an error during initialization. - Dynamics 365

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Posted on by SreeniPavalla 195

Hello Techies,

We have started getting the below error suddenly from last 2 hours.

"The plug-in execution failed because the Sandbox Client encountered an error during initialization." 

there were no changes made in recent past. the above issue comes only for the entity which has plugins registered against them.

Any help is appreciated!!

Thank you,

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    • If in OnPremise environment :
      • First steps
        • Restart IIS (IISRESET)
        • Restart Sandox service
        • Check
      • If it does not work, please check this out
        • no recent updates are installed
        • no one has made any changes to the crm file web.config
        • no one has made any changes to the log
        • then revert all changes
      • Them, check this out
        • If the plugin recalls external web services, make sure they are available and working
        • Try changing the isolation mode of the plugin from Sandbox to None
      • If none of these actions work, post the plugin code

    Let me know

    Greetings

    Francesco Picchi

  • SreeniPavalla Profile Picture
    SreeniPavalla 195 on at

    Thanks Francesco..  Unfortunately this is online where we cannot do reset It's and other stuff

  • Community Member Profile Picture
    Community Member on at

    Is there any web service call or plug-in merge or any other use of external resources? Please give us some informations about the context, and if you can post the plug-in code.

  • SreeniPavalla Profile Picture
    SreeniPavalla 195 on at

    This is our production environment, where we have written couple of plug ins on lead create and we went live last year.  Everything was working fine.  And we dint do any changes after that.  Only from couple of hours we are facing this.  I guess the sandbox service would have been down or some roll ups would have messed up.  

    We tried debugging?  Plug in itself is not triggering

    Do you see any other issues?

  • Community Member Profile Picture
    Community Member on at

    We are facing similar problem since morning

    No changes from our side since last week. All was working fine and then suddenly we started getting error

  • Community Member Profile Picture
    Community Member on at
    1. Your are talking about last year, so please try to update reference to last sdk libraries and republish the plugin.
    2. If this doesnt work it might be a Microsoft issue and I would do the following:
      1. Try to debug to understand the right point where the plugin fails
      2. If there is no reason to fail, open a Ticket to MS

    Please let us know.
    Greetings
    Francesco

  • Community Member Profile Picture
    Community Member on at

    Hello. We still have the same problem and no sollution. We are using online system.

    Did someone find a sollution for this?

  • Community Member Profile Picture
    Community Member on at

    Could you confirm my previous point 1)?

    Thanks

    Francesco

  • SreeniPavalla Profile Picture
    SreeniPavalla 195 on at

    Hi Francesco,

    Sandbox service was down on that day. After we created a ticket , MS have started the service and everything started working as expected.

  • Community Member Profile Picture
    Community Member on at

    Point 2 :-)

    I'm glad you solved it.

    If you found the answer helpful, please mark as Verified 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna, ITALY

    Independent Contractor

    http://www.francescopicchi.com

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