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When transferring a Quote to an Order the first 2 lines on the Quote were dropped, why?
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Thanks for your response.
I reviewed the expanded line detail and the 2 lines in question show a QTY to invoice as 0 and QTY to Order equal to the QTY Quoted. The Quote is in History and the Order is in Open. I also drilled back on the document number to insure that there wasn't another Order in play. When printing documents from the Order the items do not show up. When printing from the Quote the line items show up.
Other suggestions?
Thanks,
Gale
Before transferring Quote to Order expand the first 2 lines in scrolling window and check the "QTY to Order" value is 0. If yes(zero), then you can't transfer to order. Suppose "QTY to Invoice" has values(not equal to zero), then you can only transfer to invoice instead of Order. For this case, you need change "QTY to Invoice" to 0 and enter the order quantity in "QTY to Order" field then transfer the Quote. Now it will transfer with all lines.
Hope this helps!!!
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