security level icon is locked. The problem is that none cashier can unlock it because all security level are blocked. Anyone know how again unlocked?
Regards.
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Has someone with admin privileges tried to change the security level settings (from the POS screen the blank button next to F7 puts RMS in to the security setting mode)? I'd highly advise reviewing how to use the security settings via the RMS Manual or the help screen in RMS Manager as you can lock everyone out). If no one can change it, then you may need help from your Microsoft Dynamics RMS Partner. If you do not have a Microsoft Dynamics RMS Partner, there is limited support direct from Microsoft at 888-477-7877 or RITE has RMS Tech Support at 888-267-7483.
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