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Why can't I see Microsoft Teams webinars as a streaming provider?

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Posted on by 70

Hi All, 

Simple query, why can I not see Microsoft Teams Webinars as a streaming provider option on the list as attached? 

Teams-webinars-v2.png

After you flip the Do you want to stream this event toggle to Yes, you will have three options for selecting the streaming provider, as per: https://docs.microsoft.com/en-us/dynamics365/marketing/teams-webinar#event-streaming-options 

  • Suggested answer
    Shaina Profile Picture
    Shaina on at
    RE: Why can't I see Microsoft Teams webinars as a streaming provider?

    Hi Drew, 

    The following settings need to be set to have Teams Webinar option in the Dynamics Marketing application: 

    AllowPrivateMeetingScheduling: True,

    AllowMeetingRegistration: True,

    WhoCanRegister: Everyone

    Set up for webinars in Microsoft Teams - Microsoft Teams | Microsoft Docs

    Please refer the following community article for more details: (+) Event | Unable to get the Teams Webinars option - Dynamics 365 Marketing Forum Community Forum

  • Zak Bird Profile Picture
    Zak Bird 70 on at
    RE: Why can't I see Microsoft Teams webinars as a streaming provider?

    Hi Nya,

    Thank you very much for your answer. We will consider this licensing issue in future cases. 

    In the instance we were dealing with, the customer effected couldn't see any of these options one day & then the next they appeared after we changed nothing. 

    As part of this, we wanted to avoid the message during testing: 

    When the meeting starts, we'll let people know you're waiting.

    Essentially, what we've discovered is that the Teams Meetings will only start when the Owner of the meeting is present in the meeting. I can imagine this has frustrated many! 

  • Drew Kolo Profile Picture
    Drew Kolo 5 on at
    RE: Why can't I see Microsoft Teams webinars as a streaming provider?

    I have the same issue and I know I have correct Teams licensing as I am able to create Teams webinars directly from Microsoft Teams.

    I am on the latest version of Dynamics 365 Marketing: 1.35.10074.1038

    How do you enable Teams webinars as a streaming provider?

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Why can't I see Microsoft Teams webinars as a streaming provider?

    Hi,

    In the same documentation you mentioned, you can find the following note:

     pastedimage1625798148729v1.png

    Please check if you have the license to Teams Service according to Microsoft Teams service description - Service Descriptions | Microsoft Docs.

     

    You can also check your license information in Microsoft 365 admin center.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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