Hello,
We are trying to cancel a reservation against a sales order. The item is set up as an 'assemble to order' product so rightly puts an assembly order together for the items, but also reserves them. This item and it's sub-components are 'optional' as regards reservations on their item cards, none of them have the 'critical' option selected.
The reason for needing to cancel the reservation of the item is that i want to negativly adjust out the stock of the item. It is an assemble to order as stated but when we transferred the item in from our old Sage system it came over as a made up part. This is fine but i wish to adjust it out to show no stock of this item and add it back into the BOM component lines. I get an error at this stage too to say that i cannot negativly adjust the stock out owing to the reservations elsewhere. Hence wishing to un-reserve these.
We are however getting the following error message -
Disallow Cancellation must be equal to 'No' in Reservation Entry: Entry No.=26873, Positive=No. Current value is 'Yes'.
Has anyone else come across this?
Thanks,
Amy