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Thanks all who may answer in advance for your time and technical knowledge. I have two issues;
1) How do I delete two A/R line items from the database so that they would no longer show up on the A/R report. Client really screwed the pooch so the only way out is to delete them
2) What is the best way to handle a A/R accounts that have balances that need to be written off because the customer with the balance is bankrupt?
Again, thanks for all the help
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Thank you Sam. Here is the problem in more detail. Maybe you can suggest a solution. The client wants the customer off of the Accounts receivable detail report. Although the customer has zero balance and the filter of the report is balance <> 0 it is still showing on the report. I do not know for sure but I think the client did a type "DC" credit adjustment to the account for the same amount of a "TR" line item. Then for some reason known only to GOD and themselves they did a credit AND debit adjust again for the full amount. So two debits and two credits for the same amount canceling out everything to zero but it is still showing on the report.
Item #2
the accounts of the two bankrupt customers are no longer recievables. They need to not be in the recievables report. They are uncollectable. How does one move that which was a recievable to somewhere where it will be accounted for but not seen as a recievable. Bankruptcy in the comments line will not remove it from the A/R account.
Thank you in advance for any help you or anyone else can provide in this matter.
1) You are attempting to violate a basic accounting rule of never erasing/deleting any records from your books (paper or electronic). You must "adjust", i.e. reverse the desired transaction. To add a reverse transaction to the customer's account, "Find" the customer's record (F7 in SO-POS or Database/Customer in SO Manager), Properties, Account Information, Adjust, etc...
2) Similarly, as above. May add any text relating to "banckrupcy" under Comments line.
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