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Finance | Project Operations, Human Resources, ...
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Realtime integration with external system for Small parcel shipping

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Posted on by 451

Hi All,

Is there any way I can do a real-time integration for small parcel shipping when we close container and sent the shipment details and get the tracking details back from the external system in real time.

An help is highly appreciated.

Thanks.

I have the same question (0)
  • Needles.one Profile Picture
    User Group Leader on at

    Hi AX Dev,

    Everything is possible, but it's all depending on the context. You can use OData integration, use Business Events, or create a custom web service. It's all about scope, requirements, expectations, and technologies at hand.

  • André Arnaud de Calavon Profile Picture
    301,075 Super User 2025 Season 2 on at

    Hi AX Dev,

    This depends on the communication options from the external system. You can call an external web service using x++ coding and wait for the response.

  • Dev Profile Picture
    451 on at

    HI,

    Can you please share any reference if possible.

  • Dev Profile Picture
    451 on at

    Hi Needles.one,

    Using business events we can definitely send the notification and data to the external system but I am not sure we can get the response from the system using Business Events. Please suggest

  • Needles.one Profile Picture
    User Group Leader on at

    Hi AX Dev,

    What are the capabilities of the external system you are integrating with? Does it have an API of some sort or capabilities to push data to external systems?

  • Dev Profile Picture
    451 on at

    Hi Maks,

    It has an API , my scenario goes like the below:

    1. While closing a container I need to sent the shipment id and few more details to the external system.

    2.External system needs to send back few details like tracking id, labels etc and this needs to be updated in D365. This should happen realtime.

    While we can create and entity and expose it using OData but can we trigger the export of data at a specific point like closing container in this instance.

  • D365 Dynamics Profile Picture
    2 on at

    try to find product of nShift company

  • Dev Profile Picture
    451 on at

    HI,

    We need integration with nshift itself.

    My major query is how do I use Odata to send and receive data. I set the property to ispublic to yes but how do I trigger the send data to external app at a particular instance?

  • Needles.one Profile Picture
    User Group Leader on at

    Hi AX Dev,

    By setting the property to IsPublic you made it available for third-party applications for consumption. In other words, the trigger to consume or perform CRUD operations for this entity should be invoked in the third-party application and not D365 F&O.

    Here is a good article on OData protocol capabilities in F&O D365 FO Integration using oData/REST API – Azure Integration services for Dynamics 365

    As well as typical integration patterns Integration between finance and operations apps and third-party services - Finance & Operations | Dynamics 365 | Microsoft Learn

  • Dev Profile Picture
    451 on at

    Hi Maks,

    But how will the external app know about a process in D365. I need integration to be triggered at the time of closing a container and sending shipment id once we complete the closing.

    Thanks!

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