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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer Name too long...
Small and medium business | Business Central, N...
Suggested answer

Customer Name too long to Post in Bank Reconciliation Line Description?

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Posted on by Neldon 5

Today I discovered that even though a Customer Name on the Customer Card can be more than 50 characters, if it is more than 50 Characters, and is brought into the Description of a Deposits/Transfers Line on a bank reconciliation it will not post.

I was able to post a deposit from Departments | Cash Management | Deposits with the Customer Name being more than 50 Characters.

But when I brought the Deposit Line into the Bank Reconciliation via Suggest Lines, then cleared the deposit, and then tried to post the bank reconciliation, I received the following error:

pastedimage1644274348437v1.png

It appears that at some point in time, Microsoft increased the size of the "Name" field on the Customer Card, made modifications to the deposit process to allow for the processing of the deposit with the longer Customer Name, but missed the "Description" field on the Bank Reconciliation in Deposits/Transfers lines.

I do not know how to get the bank reconciliation to post or modify the record to reduce the characters in the line "Description" so I can post the Bank Reconciliation. Does anyone have any suggestions?

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Customer Name too long to Post in Bank Reconciliation Line Description?

    @Tanya,

    Thank you for sharing a solution. This is highly appreciated.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Customer Name too long to Post in Bank Reconciliation Line Description?

    Hello,

    If you can reproduce the scenario in standard BC, feel free to raise it to Microsoft support via your partner / CSP so we can try to address it.

    Thanks.

  • tlhgolfer Profile Picture
    tlhgolfer 23 on at
    RE: Customer Name too long to Post in Bank Reconciliation Line Description?

    Something I have done depending on the table that it is in is to edit the record with a configuration package.  I have done this on a couple of tables in the bank rec area.  So what you do is look at the bank rec tables and export everything to Excel and make the change and then import and apply.  I have fixed other areas of the bank rec this way.  I hope this helps.  Keep in mind some tables will not let you write back in and will give you a permission error.

    Tanya

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