We are recently invoicing a customer for warehousing which should hit the G/L 41105 but it is hitting the G/L 41100. We have not previoulsy invoiced to this department code and cannot find where to link the department code 4300 to hit the G/L 41105 instead of 41100.
You have to look at the product posting group from the item and the business posting group from the customer and check the setup for that combination in the general posting setup.
If you are invoicing items the G/L account used for the sales transaction will be in that setup.
Hi, I don't know what G/L account you are talking about 41105 and 41100.As Inge mentioned, check the settings below.
Customer Card
Item Card
General Posting Setup
Or, Customer Posting Groups
Hope this helps as well.
Thanks.
ZHU
Thank you everyone for your responds! We found it late yesterday, someone had deleted a "service item group" code behind the scenes that was dirving to warehousing items to post to a warehouse G/L (41105) vs sales G/L (41100).
10 hours of my life I will never get back...lol!
Happy NAV'ing!!!
Great work you found it. Thank you for sharing final outcome.
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