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Dynamics 365 Community / Forums / Finance forum / Customer Invoices, Rec...
Finance forum

Customer Invoices, Receipts, Credit Note and Refund Settlements

Posted on by 32

Hi All,

We have an issue regarding settlement of Customer Invoices, Receipts, Credit Note and Refunds. We are receiving customer related transactions in D365 FO through integration from third party software however any settlement done in third party system is not applied in Dynamics and as a result invoices, receipts, credit note or any reimbursement is coming as an open transaction.

Now we have fixed this issue for future transactions however we need to fix now the existing transactions. Volume of transactions is huge so using settlement form on each customer will be time consuming.

Any solution to above mentioned problem where we have invoice number and reference of receipt numbers, credit note available against each other that needs to be marked as settled?

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