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We have recently upgraded to GP2018 and started utilizing our Workflow module for Purchasing invoice approvals. We have attached a copy of the invoice, outside purchase order and voucher sheet as a pdf. We are all using Outlook. It was working okay but then our Partner changed how the approval is set up. Original who the email went to was by general ledger account number but now is done by batch Id. Once we switched to batch ID, no one can open the attachments as they are tiff files and it shuts down Outlook. We are doing this all thru a company domain email set up. When we send it to our private email address and switch the attached scans to pdf it can be opened. Any suggestions?
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