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Microsoft Dynamics CRM (Archived)

Create Workflow to Send Email when Bookable Resource is Assigned to Project

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Hi there,

I would like to set up a workflow that should send an email to each individual Bookable Resource when they get added to a Project. The Email will vary depending on what Role that Resource is Assigned to on that Project.

Is this Possible? If yes, how should I fill out the Template?

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  • Suggested answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Create Workflow to Send Email when Bookable Resource is Assigned to Project

    Hi,

     you might create a workflow for "Project Team Member" entity, and configure that workflow to run whenever a "Project Team Member" record is created. Inside that workflow, you will probably have to add a few conditions to verify bookable resource type and team member role, and, then, depending on the outcome, you'll be sending different emails

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Create Workflow to Send Email when Bookable Resource is Assigned to Project

    Whenever a new project is created and team members are added to the project this email should be triggered to all team member. In this case you can use plugin or workflow.

    Here is the similar case but in this example they are using leads instead of projects.

    itsolutions.bdo.ca/.../how-to-create-an-email-notification-workflow-in-microsoft-dynamics-crm-2015

    Hope this will be helpful for you.

  • l ringel Profile Picture
    l ringel on at
    RE: Create Workflow to Send Email when Bookable Resource is Assigned to Project

    Hi Madhan,

    Thank you for your response.

    I want to create a workflow to send an email to each Bookable Resource once they are added as a project team member, not when I assign a record to a user.

    Do you know if that is possible.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Create Workflow to Send Email when Bookable Resource is Assigned to Project

    Hope the below links for sending email to users through workflow will help you.

    social.microsoft.com/.../creating-workflow-to-automatically-send-email-to-form-newly-assigned-contactsleadsaccounts-to

    social.microsoft.com/.../how-in-workflow-to-send-email-to-address-stored-in-a-text-field

    community.dynamics.com/.../103610

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