Hi,
I have created lead scoring model for email opened and email clicked. I want to customize the email opened section.
Question:
Is it possible to increase lead score just one time when email opened with Lead Scoring Models.
For Example. if a contact opened the email 5 time, I want to increase the lead score just one time. Not five times.
Thanks in advance.
Regards,
Hamid Hassan
hamidhassanlhr@hotmail.com
Hi Hamid,
Here is our detailed documentation: https://docs.microsoft.com/en-us/dynamics365/marketing/score-manage-leads#set-up-a-condition Please have a look at the frequency section.
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