web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Mailbox Error for Incoming Emails

(0) ShareShare
ReportReport
Posted on by 40

Dears,

we are implementing this mail box to get email from clients and open case for them but as you can see we getting the following error 

An unknown error occurred while receiving email through the mailbox "Web Development ". The owner of the associated email server profile Cases From Email has been notified. The system will try to receive email again later.
Email Server Error Code: Exchange server returned UnknownIncomingEmailIntegrationError -2147204719 exception
pastedimage1637405081153v1.png
I have the same question (0)
  • MLarsen Profile Picture
    506 on at
    RE: Mailbox Error for Incoming Emails

    Hello,

    Have you tried to download mailbox details? It might give you a better description on what's wrong.

    pastedimage1637491608075v1.png

  • M Saeed  Profile Picture
    40 on at
    RE: Mailbox Error for Incoming Emails

    Hello,

    Yes i download it but it give me Null in Errordetails

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 235

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 175

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 156 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans