System selects first matching Description in Item Lookup

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Posted on by louisik1

In a Sales Order or similar page, when selecting Items using the description field and the corresponding lookup window, if the user selects an item which has a duplicate description as another item (but different properties like country of origin, net weight, item no., etc), the system 'finds' the first matching description and sets the line to use that wrong one.

When searching the same way by using the No. field instead, the proper item is selected. This makes sense because it's finding the first matching No.

Is there some kind of key we can add to the Description (or any other field) that will enable the system to find the right item?

Thanks

Louis

(Dynamics NAV 2018 On-Prem)

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KChing 5 on at

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RE: System selects first matching Description in Item Lookup

Hi,

I'm having the same problem here, have you been able to find a solution?

Thank you in advance.