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Microsoft Dynamics AX (Archived)

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Posted on by 852

Hello,

how can i import contact information to existing customers through DIEF?

Regards,

David

*This post is locked for comments

I have the same question (0)
  • Mea_ Profile Picture
    60,286 on at

    You can use existing entity if there is one or create new one. You dont know how to use DIXF or how to find entity or what ?

  • David Tailor Profile Picture
    852 on at

    if you know how to do it, please send steps

  • Albrecht Prieler Profile Picture
    857 on at

    Hello David,

    Entity for customer contact Information (LogisticsElectronicAddress) does not exist, you have to create a new Entity.

    I have looked in a Standard AX2012 R2 Version.

    A Walkthrough you find here

    community.dynamics.com/.../step-by-step-import-with-data-migration-framework-ax-2012

    docs.microsoft.com/.../user-guide-dixf

  • David Tailor Profile Picture
    852 on at

    Hi Albrecht,

    thank you for your reply.

    i did create a custom entity (through wizard) by selecting table (LogisticsElectronicAddress) however at compilation i received an error:

    The argument should be a class.

    Path: \Data Dictionary\Tables\DMFEntity\Methods\defaultEntityEx.

    Line: 21

    Method/property name: defaultEntityEx

    Diagnostic id: Err:107

    note: i am using AX 2012 R3 CU12 (Kernel version: 6.3.6000.151)

    application version (6.3.5000.133).

    kindly advice

    Regards,

    David

  • Albrecht Prieler Profile Picture
    857 on at

    Hi David,

    sorry i can not help further as i am no developer, my advice search in internet with error message (sometimes helps), check issue search from Partner/Customer Source

    maybe someone else can help you further

  • Verified answer
    Sangram Shinde Profile Picture
    2,120 on at

    Hi David,

    For customers, you can import contact information using customer entity itself, it has all contact fields available in it, if you have multiple contacts against each customer, you can use a role separator to add more contact in same column, for example - Phone number-9876543210;9876543211, two phone numbers you can provide in your file using role separator ";".

    Please try this and let us know if you have more difficulties.

    Thanks,

    Sangram.

  • David Tailor Profile Picture
    852 on at

    Hi Sangram,

    thank you very much. it works.

    however i didnt find extension field within customer entity.

    should i drag it from LogisticsElectronicsAddress to DMFcustomerEntity.

    may i have your email? this is mine David.Tailor@hotmail.com

    Regards,

    David

  • Suggested answer
    Sangram Shinde Profile Picture
    2,120 on at

    Hi David,

    For extension values there must be a field in entity. Can you check a field name something like 'ElectronicPhoneLocal' for extension and try import.

    If not then you might need to write a logic for that.

    You can email me on shindesangram0@gmail.com.

    Thanks,

    Sangram

  • David Tailor Profile Picture
    852 on at

    Hi Sangram,

    ElectronicPhoneLocal didnt work. i did search all DMFcustomerEntity fields having string size = 10 and try them but it didnt update.

    thank you anyway.

    Regards,

    Sangram

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