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Microsoft Dynamics NAV (Archived)
Answered

Customer Statement Report (10072) Issue | Standard

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Posted on by Rabin 2,976

Hello Experts,

<Statement>
This was a stupid but a frustrating issue. The report Customer Statement (10072) in almost all the version of NAV ( RTC Version ). When we try to change the dimension of any text field (for example the length of Header(Right TOP) "Report Title"), it generated Error related to a Text Box 36(Footer Text box). 

<case 1>
This doesn't makes sense for me. I tried to change the dimension of "Text box 36" just by making it slightly smaller, then it worked and let me save the report.

<case 2>

When i deleted the "Text box 36"(Just Testing to eliminate the error), it generated the error for Another Text box ("Text box 15"in Footer). 

<My Solution>
So the Solution i found was change the Dimension of "Text box 36" if you want to change the Header Text boxes. 

<Need your view on!>

Can anybody explain what is the reason behind the standard report behaving weird and is this a problem or is it supposed to behave like this. 

layoutreport.png
a.jpg

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  • Verified answer
    Rabin Profile Picture
    Rabin 2,976 on at
    RE: Customer Statement Report (10072) Issue | Standard

    Hello Binesh,

    you are correct. When we change the Title dimension it changes the Location of Footer Textbox. we can either manually make it 0 or use the mouse to make it smaller. This is what i have mentioned in my question.

    But the question still is what is the reason behind this. I had hard time explaining this effect to my colleagues if you have the reason then please share.

    At the beginning its 0 later it changes to some value.

  • Verified answer
    Binesh Profile Picture
    Binesh 7,885 on at
    RE: Customer Statement Report (10072) Issue | Standard

    Hello Rabin,

    Actually TextBox36 Top property is -00002in

    see the bellow screenshot

    4540.res.png

    You have to put in Top property 0in  and then save.

    now you won't get any error.

  • Nareshwar Raju Vaneshwar Profile Picture
    Nareshwar Raju Vane... 5,596 on at
    RE: Customer Statement Report (10072) Issue | Standard

    Hi Rabindra,

    This is strange. But when I looked up, I ended up in the position of the textbox.

    I am not sure until I looked at this blogpost: thitos.blogspot.com/.../microsoft-sql-server-reporting-services.html

    But I still puzzled when you delete Textbox36, why would the error end up again in Textbox15. Anyways, check the location of Textbox15 as well.

    Hope that link helps.

  • Verified answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: Customer Statement Report (10072) Issue | Standard

    seems to be a bug.

    best you update to the newest build (CU).

    if error stays, contact the microsoft support.

  • Rabin Profile Picture
    Rabin 2,976 on at
    RE: Customer Statement Report (10072) Issue | Standard

    Suresh,

    As i have explained in detail, i just increase the size of the Report Title.

    It shows the same error if i increase or Decrease the size of the Report Title Text box.  This is only thing i do to get stuck with the error.

    In my example i just gave an example: In fact if i just even move the Title to any other place in header, the error is the same.

  • Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Customer Statement Report (10072) Issue | Standard

    Rabindra,

    If  any control Property distance from it is Containing/Parent Object is negative you will get that error. When you change the dimension is it changing those property values to negative ? are these textboxes are in another object ?

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