Recovering Account and Contacts Using Recycle Bin

(0) Share

Report

Posted on by MDS

1,781

Hello,

I'm trying to recover an Account and all sub-Contacts using the Recycle Bin plugin.

I can see all the records I need to recover, but I seem to be in a chicken and egg situation. If I try to recover the Account, it throws an error telling me a Contact (guid) does not exist. If I try to recover a Contact, it throws and error telling me the Account (guid) doesn't exist.

How can I get around this?

Many Thanks

All responses (2)

Answers (0)

LuHao 40,876 on at

Like (0)

Report

RE: Recovering Account and Contacts Using Recycle Bin

Hi partner,

Account has a lookup field for Contact, and Contact also has a lookup field for Account, so if these two lookup fields originally contain data and the corresponding records of lookup fields are deleted, then you have to restore Account with Contact records at the same time.

This should be a limitation of Recycle Bin. In addition, this plugin is no longer maintained, so you may have to manually use audit data to recreate Account or Contact, and then create another related record.

github.com/.../XrmToolBoxPlugins
MDS 1,781 on at

Like (0)

Report

RE: Recovering Account and Contacts Using Recycle Bin

Anyone?