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Error while importing users -"Your user objectID is null"

Posted on by 402

Hi, Iam trying to import users but i get the following error "Your user objectID is null. Please contact your System Administrator for further assistance."

Any ideas on how to fix this?

  • Fernando Villaman Profile Picture
    Fernando Villaman 402 on at
    RE: Error while importing users -"Your user objectID is null"

    Ok. This happened after I deleted a user. We were testing the roles assigned to the user in our UAT environment.

    1 - We kept assigning and removing roles to the users but nothing was happening, so we decided to delete the user.

    2 - We deleted the user, a notification appeared, mentioning that 8 batch jobs assigned to the user were not  going to be completed

    3 - I tried to import the user but i only got the error message  "Your user objectID is null. Please contact your System Administrator for further assistance"

    4 - I imported the user using the Admin user and it was imported without any problems

    5 - I tried to use the user import functionality using my account but the error message kept displaying for around an hour.

    Thats all the info that I can provide. I hope it helps other people who face this same error.

  • RE: Error while importing users -"Your user objectID is null"

    Hello Fernando Villaman,

    Greetings!!

    I am happy to know that the reported scenario has been fixed after an hour.

    I will try to see if I can find the cause of the issue.

    It would be a great help if you can share the pattern or more information which we can get the error message.

    Many thanks in advance.

    Have a greta day:)

  • Verified answer
    Fernando Villaman Profile Picture
    Fernando Villaman 402 on at
    RE: Error while importing users -"Your user objectID is null"

    Online.

    It fixed itself 1 our later.  so I guess that it will remain a mistery forever :/

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Error while importing users -"Your user objectID is null"

    Hello,

    Are you online or on-prem?

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