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Customer Insights - Journeys forum

The marketing form field "Company" does not map to the contact entity field "Company Name"

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Posted on by 128

The problem is that the marketing form field "Company" does not map to the field "Company Name" from the contact entity and therefore the company name of the contact cannot be prefilled or changed.

The marketing form field "Company" is mapped to the field adx_orgaizationname!

How can I configure the "Company Name" field from the contact entity as the source for the form field "Company"? In the worst case, the fields adx_organizationname and parentcustomerid must be synchronized.

Regards,

Daniel

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  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at

    Hey Daniel,

    From what I see in the application, the OOB Company field is mapped to the Company Name field on Leads.

    company-name.png

    You can create a new Marketing Field by following the documentation here, if required. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/marketing-fields

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