lead duplication

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Posted on by ryojii

Hi I was trying to import from CSV for a specific topic in LEAD to update one specific field but the result was one new lead was created in addtion. Can this avoid duplitation somehow?

Thanks,

Ryoji

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ryojii 65 on at

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RE: lead duplication

Steve thank you will try to check it whether Excel updates.

Thanks,

Ryoji
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Community Member on at

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RE: lead duplication

Hi ryojii,

If you want to update a field in Lead, please import it from excel:

And please set Allow Duplicates to No:

Because CSV can only be used to import new records but not to update existing records.

Please refer to this thread:

community.dynamics.com/.../trying-to-insert-update-custom-entity-rows-from-csv-via-data-management