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Microsoft Dynamics AX (Archived)

Vendors Packing Slip not appearing(impossible to invoice it)

Posted on by Microsoft Employee

Hi guys

This is a really pressing issue that we are having, this concern the picking of a packing slip in order to invoice it in a purchase order. We created a purchase order and we made different packing slips each time we received a certain quantity of the item we have ordered. We did everything like it was supposed to be, but when we want to pick the packing slip to generate an invoice, the invoice do not appear in overview, we have to go into the All tab to see it but the invoice reminder and inventory invoice reminder are empty. When we click on the general tab you can see there is a quantity of 1 311 782 but when we click on the "ok" button an error message appears and it says “The inventory quantity to match for packing slip EDD N° 079/2014 item 000002 cannot be reserved.”. This Packing slip appears in inquiries, we can even print it, but we can't pick it in order to invoice it. Can you help us solving this issue which is a really pressing matter. (The different links below will show you screenshots of the different steps)

https://onedrive.live.com/redir?resid=B00AB8DDD0145240!176&authkey=!ADL4s3i2qnkS0EY&v=3&ithint=photo%2cpng

https://onedrive.live.com/redir?resid=B00AB8DDD0145240!175&authkey=!ADR6aQaGCR2fbTk&v=3&ithint=photo%2cpng

https://onedrive.live.com/redir?resid=B00AB8DDD0145240!178&authkey=!AOyhleiVoR8XQjc&v=3&ithint=photo%2cpng

https://onedrive.live.com/redir?resid=B00AB8DDD0145240!177&authkey=!AFFLtc9zNsmFZtI&v=3&ithint=photo%2cpng

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: Vendors Packing Slip not appearing(impossible to invoice it)

    Hi IRodman,

    I would investigate the cause by checking the next steps:

    - Check related inventory transactions. Does the inventory transactions related to this packing slip already have a financial date and voucher? If so, it was already invoiced probably by accident.

    - Try to use the debugger to find out which values were checked in the AX logic which causes this error. You can set a breakpoint in the class PurchFormLetter_Invoice, method SelectFromJournal. The error comes from this method and is related to a mismatch between the Packingslip quantity and a remaining invoice quantity.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Vendors Packing Slip not appearing(impossible to invoice it)

    Not the full quantity.  We received only a part of our order so we generated a Packing Slip for it and now we are trying to invoice this Packing Slip

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Vendors Packing Slip not appearing(impossible to invoice it)

    Not for this PS, there isn't any invoice for this packing slip

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: Vendors Packing Slip not appearing(impossible to invoice it)

    Hi Irodman,

    Can you check if there is a pending PO invoice for the same order/packing slip?

  • Andrew Xu Profile Picture
    Andrew Xu 3,877 on at
    RE: Vendors Packing Slip not appearing(impossible to invoice it)

    hi Rodman,

    are you invoicing against the receipt quantity?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Vendors Packing Slip not appearing(impossible to invoice it)

    This is the last link onedrive.live.com/redir;authkey=!AFFLtc9zNsmFZtI&v=3&ithint=photo%2cpng

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