Cannot receive quantity x because inventory transactions with status Ordered, Arrived or Registered are insufficient

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Posted on by Nike

Hi,

I need a help for the issue "Cannot receive quantity [number] because inventory transactions with status Ordered, Arrived or Registered are insufficient"

I have a 'Sales order' type sales order invoiced , a 'Return order' (RMA) with item line registered and status Open (first print) but the inventory transaction for this order is received.

And when I try to generate a packing slip of the 'Returned order' the system notice me the error message (third print).

I found one solution through community but I don't know how much it impacts other transactions.

In AOT at 'InventTrans' table through the 'RecId' you can change the column 'StatusReceipt' to "Ordered, Arrived or Registered" like print below.

Can anyone please suggest, It would be great help!

Thanks in advanced