Skip to main content

Notifications

Microsoft Dynamics GP (Archived)

Fully applied invoices show up as Open

Posted on by Microsoft Employee

Hi,

I voided a check that had multiple invoices and credit memos that were applied to some of the invoices. When I reprinted it, it only picked up the invoices that needed to be paid and not the credit memos along with the invoices that they were applied to. 

Now, when I do an inquiry on the vendor, they all show up as open. How do I move them to History so the AP dept don't think that they still need to be paid?

Thank you

*This post is locked for comments

  • Suggested answer
    RE: Fully applied invoices show up as Open

    Hello NLO,

    Since you voided the check that was applied to these invoices, they were automatically moved to Open, and now show as being owed the amount of the check. If you want these invoices to show as fully paid, and in history, they will need to be fully applied. You can use a few Credit Memos to do this, or any payment you would like.

    As your Credit Memo's were likely fully applied, they are likely still in History. If you want these Credit Memo's back in open, or unapplied from the invoices, you will need to void them as well. Then you can reenter them as needed. Don't forget to update your dates if you want to backdate the Credit Memos.

    (Edit: Small Grammar changes) 

    Please let me know if you have any additional questions on this.

     

    Justin Sutton

    ------------------------------------------------------------------------------------

    Microsoft Dynamics GP Support

    ------------------------------------------------------------------------------------

    **This posting is provided 'AS IS' with no warranties and confers no rights.**

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,228 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans