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Fully applied invoices show up as Open

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Posted on by Community Member Microsoft Employee

Hi,

I voided a check that had multiple invoices and credit memos that were applied to some of the invoices. When I reprinted it, it only picked up the invoices that needed to be paid and not the credit memos along with the invoices that they were applied to.

Now, when I do an inquiry on the vendor, they all show up as open. How do I move them to History so the AP dept don't think that they still need to be paid?

Thank you

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Justin Sutton on at

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RE: Fully applied invoices show up as Open

Hello NLO,

Since you voided the check that was applied to these invoices, they were automatically moved to Open, and now show as being owed the amount of the check. If you want these invoices to show as fully paid, and in history, they will need to be fully applied. You can use a few Credit Memos to do this, or any payment you would like.

As your Credit Memo's were likely fully applied, they are likely still in History. If you want these Credit Memo's back in open, or unapplied from the invoices, you will need to void them as well. Then you can reenter them as needed. Don't forget to update your dates if you want to backdate the Credit Memos.

(Edit: Small Grammar changes)

Please let me know if you have any additional questions on this.

Justin Sutton

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