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Small and medium business | Business Central, N...
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BC, PowerBI and OData: Request failed: (500) Internal Server Error

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Posted on by 11

Hi.

Yesterday, my dataset startet giving the error "OData: Request failed: The remote server returned an error: (500) Internal Server Error." on the scheduled refresh in PowerBI services.

Im confused as to where to start..

  • The gateway is running.
  • I can refresh fine when refreshing manually on PowerBI Desktop.
  • I have not done any changes.
  • My dataset is not that large, maybe 10-12 million rows spread out on 5 tables.
  • The error given refrences diffrent tables/rows each time
  • And just to clarify, it's not set up with incremental refresh.

{
  "error": {
    "code": "DM_GWPipeline_Gateway_MashupDataAccessError",
    "pbi.error": {
      "code": "DM_GWPipeline_Gateway_MashupDataAccessError",
      "parameters": {},
      "details": [
        { "code": "DM_ErrorDetailNameCode_UnderlyingErrorCode", "detail": { "type": 1, "value": "-2147467259" } },
        { "code": "DM_ErrorDetailNameCode_UnderlyingErrorMessage", "detail": { "type": 1, "value": "OData: Request failed: The remote server returned an error: (500) Internal Server Error. (Internal Server Error)" } },
        { "code": "DM_ErrorDetailNameCode_UnderlyingHResult", "detail": { "type": 1, "value": "-2147467259" } },
        { "code": "Microsoft.Data.Mashup.ErrorCode", "detail": { "type": 1, "value": "10122" } },
        { "code": "Microsoft.Data.Mashup.ValueError.DataSourceKind", "detail": { "type": 1, "value": "OData" } },
        { "code": "Microsoft.Data.Mashup.ValueError.DataSourcePath", "detail": { "type": 1, "value": "https://api.businesscentral.dynamics.com/v2.0/<tenant-id>/<environment>/ODataV4/Company('<company-name>')/ValueEntries" } },
        { "code": "Microsoft.Data.Mashup.ValueError.Reason", "detail": { "type": 1, "value": "DataSource.Error" } },
        { "code": "Microsoft.Data.Mashup.ValueError.Url", "detail": { "type": 1, "value": "https://api.businesscentral.dynamics.com/v2.0/<tenant-id>/<environment>/ODataV4/Company('<company-name>')/ValueEntries?      $select=Entry_No%2CAuxiliaryIndex1%2CItem_No%2CPosting_Date%2CDocument_No%2CInvoiced_Quantity%2CSales_Amount_Actual&aid=FIN&$skiptoken=1500000,'10938465'" } }
      ],
      "exceptionCulprit": 1
    }
  }
}

 

Any help would be greatly appreciated—and if possible, a confirmation that the file size I have isn’t considered large.

I have the same question (0)
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,971 Super User 2025 Season 2 on at
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,971 Super User 2025 Season 2 on at
  • Gerardo Rentería García Profile Picture
    25,390 Most Valuable Professional on at
    Hi
    Can you check whether the web services are enabled?
    Has the environment migrated version?
    Is it an API page or one with UI?
    Best
    GR
  • Suggested answer
    Ramesh Kumar Profile Picture
    7,529 Super User 2025 Season 2 on at

    Check the server status of the Business Central API and verify the service health to ensure there are no ongoing issues or outages. I also recommend testing with a smaller dataset to see if the issue persists, and finally, review the permissions to ensure everything is correctly set up

     
     
    Thanks
    Ramesh
     
    If this was helpful, please check the "Does this answer your question?" box and mark it as verified.
     

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