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ReportHi all,
We are using a dynamic master plan for the calculation of the CTP for our service business. We create service/ sales orders on the technicians warehouse and this warehouse is replenished from the central warehouse via transfer orders. When we create a new sales order on the technicians warehouse, CTP is taking into account the latest demand and supply, available stock and leadtimes as expected.
Problems start when we want to adjust the original requested date to an earlier date. Although we have stock in the central warehouse, CTP will not accept an earlier date. Reason for this is that there is a planned order created to transfer the item from central warehouse to technician warehouse based on the orignal date. When we run CTP again on the new requested date it still takes into account this planned order and tells us we can't deliver before the dates in the planned orders. See below for an example:
- Service/ Sales order created for 1x Item A with requested date 25-10-2017
- Stock central warehouse Item A = 1
- Stock technician warehouse Item A = 0
- Transfer lead time 1 day
- CTP can confirm the date and creates a planned order in the dynamic plan to transfer 1x item A on 24-10-2017
- Now custumer calls and needs Item A 1 week earlier --> we go back delete confirmation date and enter a new requested date of 18-10-2017.
- CTP will not confirm this date (although we have free stock) because the planned order is scheduled to arrive 25-10-2017 which is later than the requested date of 18-10-2017
The only solution I can now think of is to have a bach job on the back ground (running every 5 minutes or so) that is deleting the created planned orders, but this solution feels more like a work around than a nice solution. I don't think CTP should look at the planned orders when calculating dates, is there any other way CTP accepts you to move the requested date to an earlier date?
Kind regards
Jasper
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