Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

How to enter a return w/credit with an item invoiced on a credit note

Posted on by 1,921

Hi,

We received a credit note that looks like this.  One item has been credited for $100 and one item has been invoiced for $50.  Total credit amount: $50.  Since a PO was issued for all these items, I need to do a return with credit.  I was able return the item alright, but when it comes to invoicing the item at $50, I have a problem.  There's no place to invoice items in a return w credit transaction.  Can someone tell me how this can be done?

Thanks

Francis

*This post is locked for comments

  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: How to enter a return w/credit with an item invoiced on a credit note

    It wasn't designed to work that way.  Do a debit/credit memo against the supplier's account and apply it to the receipt.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans