How to enter a return w/credit with an item invoiced on a credit note

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Posted on by Francis Larocque

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Hi,

We received a credit note that looks like this. One item has been credited for $100 and one item has been invoiced for $50. Total credit amount: $50. Since a PO was issued for all these items, I need to do a return with credit. I was able return the item alright, but when it comes to invoicing the item at $50, I have a problem. There's no place to invoice items in a return w credit transaction. Can someone tell me how this can be done?

Thanks

Francis

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Richard Whaley 25,195 on at

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Re: How to enter a return w/credit with an item invoiced on a credit note

It wasn't designed to work that way. Do a debit/credit memo against the supplier's account and apply it to the receipt.

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