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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / How to add a service t...
Microsoft Dynamics RMS (Archived)

How to add a service to shipping when the shipper is under 'none'

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Posted on by Community Member Microsoft Employee

One of our stores does a lot of shipping orders, however they aren't always going to a shipper to be shipped. Sometimes they are being delivered by our store to a boat or a home. I would like to make it so that when they don't select a shipping company it still rings up under Shipping&Handling in our system. Right now if they don't select a carrier our accounting department has to hunt down why their sheets don't balance. How can I edit the 'none' category. If I have to create a new carrier, is there a way to make it the default so as soon as they hit shipping it defaults to that 'carrier' unless they change it? Thank you!

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to add a service to shipping when the shipper is under 'none'

    No,  You can not change the default entry, and you would need to add a new shipper and select each time.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to add a service to shipping when the shipper is under 'none'

    If an item isn't being shipped using a physical carrier with a cost associated with it, would that not be classified as a transfer?

    For example transfer Item X "Out" (from inventory) to location Y "IN" (home or a boat) + delivery (cost of delivery) = Z  

    Just create a new line item called "delivery" with an associated cost. Any item not being physically shipped can be transferred to + delivery= no more shipping confusion. If you add more than one shipping carrier, I believe like a printer you will always need to choose one, there is no method to default.  If the cost of delivery however is a line item and not a shipper? That may be a work around to keep the associated delivery cost separate from an actual shipping cost, so things balance for you. (you may also be able to configure a custom button at that one store). Any transaction plus that button=delivery not shipping. Just a thought.    

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