Aged Payables Report Not Working

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Posted on by LSNOW

Our system did an update at the beginning of November, but now our Aged Payables Report is not working. It says "The report couldn't be generated because it was empty. Adjust your filters and try again." The report shouldn't be empty because we have open payables as of 10/31. If I select Print Details & Show Vendors with a Zero Balance, it will print........but if I turn off the Zero Balance filter, I get this error.

We never received this error before and have not changed our process. Does anyone have an idea of why this wouldn't work anymore?

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Woody MC 5 on at

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RE: Aged Payables Report Not Working

Please run the report with ‘Accounts with zero balances’ checked. A hotfix for this is coming out soon.
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Andy Sather on at

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RE: Aged Payables Report Not Working

Can you go to the Report Settings page and try clearing out references to this report? Maybe there is something stuck with an old report setting.