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Hello everebody,
i am creating a marketing email. I want to create a link behind a word. For this i mark the word, use the "link" and add via static content a specific event url. I create the following content:
"{{msevtmgt_event(4b6c61e0-cb17-4a00-82c1-10c6ed3dc534).msevtmgt_publiceventurl}}" - how you can see it shows me the event URL.
This is german, the "nachverfolgung" means tracking and "ziel" is target.
The link will be set, but its not possible to track the interaction of this link via inisghts. How you can see in the screenshot, the word is marked as a link but will not tracked like the big button we created.
What can we do to get insights about this URL?
Hi,
Links in the form of static content or dynamic content are not tracked unfortunately.
Similarly, such links do not appear in the drop-down list of conditions associated with link clicks in the if/then tile of the customer journey
It is recommended to enter the actual URL of the event in the link input box. For example, https://....microsoftcrmportals.com/event/?id=Event_xxxxxx
You can post your proposal in Ideas forum to allow people to vote for your ideas in order to improve the problem.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
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