Cash apply posting error

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Posted on by dbradach

We posted cash yesterday. The customers outstanding balance now shows zero but the transaction is listed as open not history. When we drill down it shows a payment. But when we drill into the payment it says it does not exist. In a smartlist it removes the receivable amount but in other screens it is not there. IT also was not moved into the financials. When trying to post yesterday an error occurred on the posting. The person posting this had to shut down. So it appears that this batch only partially posted but we can't find it anywhere to finish the posting. Anyone have an idea?

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