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Hello guys,
I have a problem when I started the default demo in Dynamics 365 Guides in the Hololens 2, the 3D Model appeared totally white to me, but the instructions appeared with colors and I didn't get to find the solution, Does anybody know about this or can help me?
Hi partner，
Could you provide your pictures of the HoloLens? So that I can better understand your problems.
Hello Andre, If you can use the wrist menu to take a photo of the problem, we can better assist you. That is not an expected behavior. Thank you for reporting the problem.
Hi Andre - in case you are prevented from sharing public screenshots due to company policy or IP reasons, please do the following:
Cheers,
Dave
Are you still blocked? Note that we released Guides 8.1 on December 8, and it has many fixes. I'm not aware of a fix for the issue as described but it is worth trying. If you update and still see the issue, please post a screenshot or submit a repro & support ticket as I described earlier. We want to get you unblocked ASAP!
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