Lead entered on marketing form is saved multiple times in Dynamics CRM

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Posted on by gprof

Hi all,

I have a Marketing form and linked it to a web page on an external site.

The form is display as designed but when I click the Submit button two things happen:

I get the error "An error occurred during your submission." See my previous question: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/383754/error-when-submitting-marketing-form-on-external-web-page
The lead records is saved multiple times with the same timestamp. See screenshot

I am not sure if these issues are related, hence I am posting them as two separate questions

Installed Version:
Microsoft Dynamics 365
2020 release wave 1 enabled
Server version: 9.1.0000.14440
Client version: 1.4.274-2002.3
Dynamics 365 Marketing 1.35.10059.2039

I hope you can help out.

Best regards,

Geron

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Defne Ayanoglu on at

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RE: Lead entered on marketing form is saved multiple times in Dynamics CRM

Hi Geron,

Thank you for your question.

Would you send me in a private message the org ID, and the link to your landing page where the form is so that we can take a look?

Thanks,

Defne