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Customer experience | Sales, Customer Insights,...
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Dynamics 365 and Microsoft 365 compliance center

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Posted on by 2,175

Hi all,

I've got a question about the Office 365 Compliance centre and toolsets they provide to identify certain sensitive information (e.g. Credit card details) and strip them out. 

https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitive-information-type-learn-about?view=o365-worldwide

https://docs.microsoft.com/en-us/microsoft-365/compliance/microsoft-365-compliance-center?view=o365-worldwide

Does the compliance centre have any tools that can audit say emails or notes in Dynamics to detect certain regex and either notify or strip them out or will I need some sort of plugin to do this.

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  • Suggested answer
    Ren Jones Profile Picture
    80 on at

    The compliance centre is advisory, rather than technical.

    You can hide sensitive data (e.g. credit card details) in columns can be masked from most users in your system using field security profiles.

    There are no specific tools in D365 apps to read and strip info in emails/notes - however, you could use AI models in power automate flows or logic apps to build this functionality yourself.

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