How to prevent a contact from registering multiple times on the same event registration form

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Posted on by CarolinaMP

Hi,

The marketing team is sending out event registration forms on a marketing page, where the contact can register for an event. But we have noticed that some contacts registered more than once using the same registration form (for whatever reason) causing that when the confirmation email to the event is sent to the contact who registered multiple times including the 'Add to Calendar' button, the contact receives the confirmation email and the 'Add to Calendar' button is added as many times as the contact got registered.

Are you facing a similar problem?
How do you avoid the contact getting registered on the same form more than once?
Or how to solve that the 'Add to Calendar' button is shown only once regardless of the times the contact registered using the same form?

Sorry for all the questions, thank you in advance

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Rawish Kumar 13,758 on at

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please refer to similar threads- community.dynamics.com/.../how-to-manage-duplicate-registration

and below suggestion as well lystavlenhistoric.home.blog/.../

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CarolinaMP 30 on at

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Thank you so much Rawish for your reply and advice. It is very useful.

One thing, just wondering here, is that "bug" of the 'Add to Calendar' button a known issue for Microsoft?

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