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Refunds

Posted on by 7
 

I am questioning whether our current method of issuing refunds is the most effective approach, or if there might be an alternative method worth considering.

Within the sales module, there is an option labeled /refund checks/ under transactions. Once all the necessary steps are completed and the /process/ button is clicked, it leads us through the check printing stage. However, this process involves both Accounts Receivable  and Accounts Payable on our end. We would prefer for AP to handle the process after AR initiates it. Additionally, adding a vendor is not typically a task performed by AR. Any suggestions for improvement would be greatly appreciated.

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