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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Twillio SMS and WhatsA...

Customer experience | Sales, Customer Insights,...

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Twillio SMS and WhatsApp integration for Dynamics Marketing

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Posted on by Yola1011

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Hi All

We want to integrate Twillio as an SMS connector for Dynamics Marketing. We also want to use WhatsApp which I see is possible through the Twillio connector. Is this easy enough to achieve? Has ANyone done this and have some words of advice of things to keep in mind before I go ahead?

Is it easy enough to use SMS and whatsapp in customer journeys then with custom tiles?

Will appreciate advice

Thanks

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Nya 29,064 on at

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Hi,

Please refer to my answer in Twilio SMS support in Marketing ? - Dynamics 365 Marketing Forum Community Forum.

Generally speaking, it's not easy to set up.

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