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Customer Insights - Journeys forum

Twillio SMS and WhatsApp integration for Dynamics Marketing

Posted on by 40

Hi All

We want to integrate Twillio as an SMS connector for Dynamics Marketing. We also want to use WhatsApp which I see is possible through the Twillio connector. Is this easy enough to achieve? Has ANyone done this and have some words of advice of things to keep in mind before I go ahead?

Is it easy enough to use SMS and whatsapp in customer journeys then with custom tiles? 

Will appreciate advice


  • Verified answer
    Nya Profile Picture
    Nya 29,050 on at
    RE: Twillio SMS and WhatsApp integration for Dynamics Marketing


    Please refer to my answer in Twilio SMS support in Marketing ? - Dynamics 365 Marketing Forum Community Forum.

    Generally speaking, it's not easy to set up.

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