RMS Alternatives

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Since RMS is officially discontinued and reached the “phase of extended life, we need to find an alternative and start evaluating the product.

Apart from below ERP & Retail Management Software, any cloud based alternative experts could suggest ?

- Dynamics AX (a.k.a AX7)

- Retail Essential (SMB)

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Jeff @ Check Point ... 13,382 on at

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Take a look at RMS' direct replacement, Retail Management Hero www.rmhpos.com

It was officially released today, so you might give it a few months to mature.

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Thanks Jef

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Community Member on at

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Hello,

Thank you for the question.

Please note that RMS is not discontinued, it is simply no longer in mainstream support. This simply means that there will be no new customers, but existing customer's on a active support plan can purchase additional Store Operations and Headquarters licenses.

In addition, no additional updates for RMs are expected, unless a major security flaw is identified.

Thank you,

Scott Wardzinski

Microsoft Dynamics RMS & POS Support Engineer

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Community Member on at

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Check out realtimepos.com

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Community Member on at

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Scott,

So with "support" for RMS at end of life could you please suggest some viable alternatives. Microsoft products and/or non-Microsoft product.

Sincerely,

W.L. Green

IT Director, Goodwill Industries of South Texas, Inc.

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We have implemented Retail Management Hero in our 3 art galleries here in San Francisco with mostly good results. Since RMH uses the RMS database, initial setup is a breeze compared to a lot of other competitors. The biggest issue we've run into is that RMH will not display RMS journal receipts. Microsoft apparently uses an encryption on journal receipts that Retail Realm cannot use. This also goes the other way; since RMS cannot render RMH journal receipts, you cannot view them from the HQ (as you will still have to use the RMS HQ at the time of writing. RMH Central has not been released.)

RMH handles transfers a little differently than RMS in that when you receive a partial transfer, there is no option to close that transfer and automatically created a new transfer with the remaining items. This caused some confusion during our transition and was the source of multiple inventory errors.

In our other company, we've just started implementing Lightspeed Retail as that is more suiting to the needs of those stores. We are losing direct access to our sales history, but we expect to retain customers, products, and vendors.

It mostly comes down to if you want to keep an on-premise installation, or if you want to move to a SaaS model.

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Kevin Antosh 1,649 on at

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Hi - I've had a pretty even split between RMS users upgrading to RMH (or waiting on RMH Central to upgrade) and upgrading to Cloud Retailer. Both programs offer large up front discounts for RMS users and allow the migration of the existing data in RMS. Here is a video comparing RMH and Cloud Retailer as upgrades from RMH: www.youtube.com/watch

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Kevin Antosh 1,649 on at

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Hi - I've had a pretty even split between RMS users upgrading to RMH (or waiting on RMH Central to upgrade) and upgrading to Cloud Retailer. Both programs offer large up front discounts for RMS users and allow the migration of the existing data in RMS. Here is a video comparing RMH and Cloud Retailer as upgrades from RMH: www.youtube.com/watch - I've worked with several Goodwills over the years in ID/MT, MN, and TN. Thanks!

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Kevin Antosh 1,649 on at

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Updated in depth video comparing Microsoft Dynamics RMS with Retail Management Hero and Cloud Retailer which both offer significant discounts for RMS users as well allowing retailers to not have to start from scratch with a new POS system: www.youtube.com/watch

Please let me know if you have any questions or comments.

Thanks!

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Kevin Antosh 1,649 on at

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Summary of what the 430+ retailers that I've worked with specific to their plans regarding the "end of life" date for Dynamics RMS/HQ (and this includes Goodwill's in Washington State, Tennessee, and Florida): www.pospondering.com/.../what-microsoft-rms-users-are-doing-for.html

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