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Small and medium business | Business Central, N...
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Job Queue Entries Not Working

Posted on by 5

Hello, our company is on the latest version of Microsoft Business Central 365 Cloud. As of the last update - it could simply be coincidence in timing - our job queues will remain in the 'Ready' status, however they will have stopped working. The only way to see this visually is in the Job Queue Entries Logs where you can see a gap in time for recurring jobs much greater than the number of minutes between runs. Putting said jobs on hold and restarting nor trying to run immediately result in the jobs successfully restarting. 

We have even tried creating a new job queue entry to see if that would run, but they don't. No error messages are apparent. The jobs simply restart some time later and act as if nothing happened. 

We have submitted tickets to Microsoft, however they have not yet been successful in troubleshooting. Any thoughts/insights into similar experiences would be very helpful. 

Thank you!

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Job Queue Entries Not Working

    The only thing I can think of if Job Queue is not running is Task Scheduler is off, since you are on Saas only Microsoft can check that and verify.

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