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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to Play / Creat...
Supply chain | Supply Chain Management, Commerce
Answered

Unable to Play / Create Task recording

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Posted on by Community Member

Dear Champions,

I am unable to create a new 'Task recording' as it has the below error:

pastedimage1572766764258v1.png

Similarly while Creating new task recording, i am getting the error as below:

pastedimage1572766857618v2.png

I am running D365 On-Prem. This was working before and not sure what happened all of a sudden. Could you help in troubleshooting this?

Many Thanks,

Sarath

  • Suggested answer
    Zain Mehmood Profile Picture
    Zain Mehmood 4,311 Most Valuable Professional on at

    Hi Sarath,

    Have you tried doing this in Microsoft edge or internet explorer?

    Please check it through those browsers.

    Regards,

    Zain

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,120 Super User 2026 Season 2 on at

    Hi Sarath,

    Can you tell if this is an environment with or without customizations? Check if a deployment was done or probably other updates were installed which could be related.

  • Verified answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,046 on at

    seems to something going wrong in deployment, see if the deployment was clean and if possible rebuild and DB sync again and retest

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