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Supply chain | Supply Chain Management, Commerce
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Unable to Play / Create Task recording

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Dear Champions,

I am unable to create a new 'Task recording' as it has the below error:

pastedimage1572766764258v1.png

Similarly while Creating new task recording, i am getting the error as below:

pastedimage1572766857618v2.png

I am running D365 On-Prem. This was working before and not sure what happened all of a sudden. Could you help in troubleshooting this?

Many Thanks,

Sarath

  • Verified answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,014 on at
    RE: Unable to Play / Create Task recording

    seems to something going wrong in deployment, see if the deployment was clean and if possible rebuild and DB sync again and retest

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,516 Super User 2025 Season 1 on at
    RE: Unable to Play / Create Task recording

    Hi Sarath,

    Can you tell if this is an environment with or without customizations? Check if a deployment was done or probably other updates were installed which could be related.

  • Suggested answer
    Zain Mehmood Profile Picture
    Zain Mehmood 2,715 on at
    RE: Unable to Play / Create Task recording

    Hi Sarath,

    Have you tried doing this in Microsoft edge or internet explorer?

    Please check it through those browsers.

    Regards,

    Zain

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