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Supply chain | Supply Chain Management, Commerce
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STOP SALES WORK CREATION if the WORK QTY IS PARTIAL COMPARED TO THE ORDER QTY

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Posted on by 25

Hi All, 

We are facing a scenario, where the Sales work is getting created for partial qty. The issue is caused by the stock not being in the appropriate Pick locations as defined in the Location directive. 

We want to stock the entire work creation and the release process if such is the case. Is it possible ? How can we achieve this ?

Example:- The SO Line qty is 42 EA. Out of 42 - 24 was in the Pick face and 18 was in GOODS IN location in physical available state.  So when the reservation happened it reserved the entire qty. 

The location directive for sales pick is defined to pick from only PICK FACE locations. So when the Release to warehouse happened, the system created work for the 24 qty in the pick face. 

We want to STOP the work creation and roll back the release process in such cases. Is this possible ?

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The location directive failure is also set for Sales orders

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  • zakir Profile Picture
    25 on at
    RE: STOP SALES WORK CREATION if the WORK QTY IS PARTIAL COMPARED TO THE ORDER QTY

    Thanks, Guy for the response.

    We have already implemented the second option, but the warehouse is not disciplined enough to follow that properly.

    IF we use the first option, would you recommend customization to auto-delete the load and shipment if no work is created?  

  • Verified answer
    Guy Terry Profile Picture
    28,856 Moderator on at
    RE: STOP SALES WORK CREATION if the WORK QTY IS PARTIAL COMPARED TO THE ORDER QTY

    Hi Zakir,

    There are a couple of different ways you could handle this, depending on how you are reserving stock to sales orders, and how you are doing the Release to warehouse.

    The first is to enable the Fill entire shipment parameter, which is set on the Warehouse fast tab of the Customer setup form. You would need to enable it on all customers. The effect of this parameter is that if Work cannot be created for the full quantity on all lines on the Shipment, then no Work will be created at all. Unfortunately, it will not also roll back the release process (you will need to delete the Shipment or Load), but it meets half of your requirement.

    The other solution would be to receive items with a different Inventory status to that which you use on your Sales orders. Ensure that inventory is only given the Availabe status when it is located in a picking location. This will mean that you are not able to reserve inventory to the sales order until is is available for picking. 

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