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Microsoft Dynamics CRM (Archived)

Opportunity - status code

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Posted on by

Hello, 

We try to customize the opportunity status (the item that you can choose after WON or LOST action); the fields (for exaple cnceled or sold-out) appears like customizable but when we try to change or add.... nothing happens. Obviusly we try do do this as a the Administrator

Why?

Really thank you

Simona

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  • Sukh Gill Profile Picture
    967 on at

    Hi Simona

    You will need to modify the Status Reason field on the Opportunity entity where you can specify different values for each status.

    Remember to publish once you have made the changes.

    Thanks

    Sukh

  • Simona P Profile Picture
    on at

    Yes I'll try it

    Into the field Staus Reason (that appears like customizable) I can EDIT o ADD  (the box in which I can do this appears) but when I save the changes nothing happening

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