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Invoice is in Aging but has been paid

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Posted on by Microsoft Employee

I have an invoice that was paid via a wire. However the invoice is still showing as open since the payment was just posted on the system as a bank transaction. Does anyone know how to clear it out? The first part of the invoice was paid via the manual payment and this is the second half of the payment. 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Invoice is in Aging but has been paid

    Invoice was in June and payment was in July after A/P was closed for July but the cash recon was not closed that is why had to post the payment a different way. Now trying to close out the invoice to clear it off the books without messing up the sales numbers, as when recorded through bank recon it hit the sales numbers and cash. Is there a way to use the cash from the bank recon to post to the invoice? As I also have a couple of outstanding credits that we received checks for since we closed out the vendors instead of using the credits.

  • Suggested answer
    RE: Invoice is in Aging but has been paid

    Have you applied the payment to the invoice?

    Are there potential date issues - Aging for June - dates of payment July ?

    Just a couple of questions that hopefully lead to a solution.

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